Call Handler
- Create more time to answer ringing phone lines!
- Reduce future payroll expenses!
- Increase cross - selling orders!
- Present a professional image for your business!
- Give out hours, location and specials automatically!
Our On-Hold Technologies Call Handler
has been proven to do just that.
Here's an example of how it works:
When customers call in, they frequently need just hours, location, or specials. They are immediately given the option of listening to this information or pressing 3 to speak to your staff. If they choose to speak to your staff, your phones will start ringing. While the phones ring, your customers will hear an on-hold recording giving the information you want about your business (i.e. products and services to cross sell, that you appreciate their business, etc.). The phones ring and the customer is on the line until your staff answers the call.
This:
- Gives you more time to answer the call
- Reduces the need for additional employees to answer ringing lines
- Automatically gives your hours, location and specials
It also:
- Increases sales of cross selling items
- Creates a professional image for your business
- Creates an inviting ambiance
Please visit our FAQs page for the script and equipment processes.